For three days, my laptop screen has gone black every 10 minutes. I don't know how to fix it.

Immediately, I went to a doomsday scenario, thinking my computer was dying. Called Office Depot computer repair.

Brennan (computer tech): "Which operating system are you using?"

Me: "Electricity." (laughter )

Brennan: "Sounds like it's going into sleep mode. Can you bring your laptop in?"

I did. Windows had updated my computer three days ago. Brennan said Windows put my computer back to its original settings.

Brennan quickly fixed the settings. "Let's brighten this here," he said, deftly selecting something. It took him two minutes.

And he didn't even charge me! MY HERO.

"You are the BEST!" I exclaimed. "He is the best," a man behind me said.

Brennan smiled. "We want to make our customers happy."