OpposingOpposum's Profile

Give us a sine!!! (This is a joke, remember.)

kenriley comments on Apr 17, 2018:

I still think that the jesus or the character of him, that he makes a very good liberal. I like saying that to conservatives and far right christians.

OpposingOpposum replies on Apr 17, 2018:

Right? Least class conscious character in history.

Customer service point of view.

girlwithsmiles comments on Apr 17, 2018:

Wow your experiences sound horrendous, sorry you've been through that. I'm not sure if people are that bad in the UK and Australia. I've found most people ok and just a few getting too personal in Australia. Or maybe that's just me. (Also you can bar them or stop serving them if you're in a pub, ...

OpposingOpposum replies on Apr 17, 2018:

@Nickbeee lol. Good yardstick huh?

Customer service point of view.

patchoullijulie comments on Apr 17, 2018:

I couldn't agree more. You are right in all you comments. I see this every day. I deal with it every day. I am in customer service but I wouldn't say that I am the best example of how to do it. I will push back on these rude and ignorant (for whatever reason) people who are usually entitled and self...

OpposingOpposum replies on Apr 17, 2018:

Yes. Being assertive is frowned on as a woman and doubly so when working service jobs! I can be a "mean lady" when the situation calls for it as well. ;)

Customer service point of view.

ScienceBiker comments on Apr 17, 2018:

I earn my paycheck doing IT for people who should not be allowed to use a computer. If they get obstinate with me, I have been known to be taken over by the spirit of dogbert ?

OpposingOpposum replies on Apr 17, 2018:

Hahaha. Sometimes being rude IS called for.I encouraged a fellow service worker to troll yesterday. She complained that people assume she's an employee wherever she goes. I pointed out that giving increasingly bizarre advice/help until a manager is called to explain that she doesn't work there is both fun and gets the point across.

Customer service point of view.

pepperjones comments on Apr 17, 2018:

I love working in customer service! I'd say 99% of the people I run across are nice to me, the other 1% I don't take personally and thank my lucky stars that I'll never have to see them again, lol. It's people who are so unhappy with life that do this, I'm grateful I'm not one of them! Friday a ...

OpposingOpposum replies on Apr 17, 2018:

@pepperjones oh yeah. Working as a park attendant at the beach I heard stuff like that. "I'm not handicapped but I have people from out of town and we really need this parking spot" or " what do you mean I have to go to the village to get a margarita. I want one on the beach!" The last one was furious that county workers wouldn't bring her drinks from the bars down the road, no lie.

Customer service point of view.

Sarahroo29 comments on Apr 17, 2018:

I get sick quite often because crew and customers come to eat or work sick. I think I have more nice customers than the rude ones. This old senior was rude. I got my boss, he was rude to her as well. He wanted free things without a purchase. He thought he was entitled and privileged. Seniors tend ...

OpposingOpposum replies on Apr 17, 2018:

Yeah we get a lot of that here in Florida. You here a lot about the entitlement of millenials but the boomers are way bigger offenders in my experience. Illness tends to rampage through retail for that exact reason. People come in sick because they need money,are concerned about losing their jobs or just because calling in sick is generally assumed to be "malingering". I know a man who got fired because he was in the hospital after a heart attack and missed his shift.

Customer service point of view.

josh23452 comments on Apr 17, 2018:

This my dear is why I said fuck it to retail a long time ago.

OpposingOpposum replies on Apr 17, 2018:

Individually, that's a good solution. If everyone had something else to go do retail would have to improve working conditions to entice employees back.

Customer service point of view.

Lani comments on Apr 17, 2018:

I've declined second and third dates with people who treated service workers like crap. It's very telling about their character and I ain't got time for it.

OpposingOpposum replies on Apr 17, 2018:

Oh yeah. Nasty or creepy to the "help"? There will be no 2nd date.

Customer service point of view.

pepperjones comments on Apr 17, 2018:

I love working in customer service! I'd say 99% of the people I run across are nice to me, the other 1% I don't take personally and thank my lucky stars that I'll never have to see them again, lol. It's people who are so unhappy with life that do this, I'm grateful I'm not one of them! Friday a ...

OpposingOpposum replies on Apr 17, 2018:

I think most people are fairly nice. That being said, I think your story illustrates my point beautifully. That is probably a perfectly nice woman who would be grateful and thankful if a friend loaned her a sewing machine but service people who go out of their way to help her "give bad customer service". It's that disconnect of not veiwing us a people thats the root of the problem IMO.

Customer service point of view.

girlwithsmiles comments on Apr 17, 2018:

Wow your experiences sound horrendous, sorry you've been through that. I'm not sure if people are that bad in the UK and Australia. I've found most people ok and just a few getting too personal in Australia. Or maybe that's just me. (Also you can bar them or stop serving them if you're in a pub, ...

OpposingOpposum replies on Apr 17, 2018:

Thanks. It's definitely not just me. People(usually) like me and treat me fairly well. This post was brought on by hearing others stories actually. It made me sad and angry that so many people live with those sorts of struggles.

Customer service point of view.

Jnei comments on Apr 17, 2018:

A couple of years back in Asda (the UK branch of Walmart), I saw a customer who wasn't looking where she was going push her trolley into one of the shopfloor workers. "Oh, I'm sorry," she said - and then looked down her nose at him and added "What am I apologising to you for? You're just a shop ...

OpposingOpposum replies on Apr 17, 2018:

Good on you! One of my coworkers was 8 months pregnant, stocking something on floor level when a lady ran into her with a cart. The woman said"well she saw me coming, she should have moved". That particular coworker caught a lot of crap when she was pregnant actually. She looked very young and people assumed she was a teen mom.

Where are Eric and Bill? Anyone else notice those two are pretty quiet?

Eirteacher comments on Apr 16, 2018:

Maybe they were taken back to the asylum.

OpposingOpposum replies on Apr 17, 2018:

@phxbillcee. I'm sorry about your pet. Hugs.

Customer service point of view.

Mykbar comments on Apr 17, 2018:

Thankfully Canada has universal healthcare and an almost decent minimum wage, approx.$11/hr, it differs by province. Still too much of what you say is on the nose. I worked over 25yrs in the service industry, from busboy to manager and saw verbal, physical and mental abuses by customers and ...

OpposingOpposum replies on Apr 17, 2018:

Universal healthcare and a living wage would be huge steps in the right direction.

Customer service point of view.

PickledRick comments on Apr 17, 2018:

Sometimes when I talk to someone quite younger than me I find myself saying, "back in the old days" and I hated when I was young when they said that to me. But it was better back in the 50's and 60's. My first real job in 1965 was at a chain grocery store stocking shelves $1.75 hr., it was a union ...

OpposingOpposum replies on Apr 17, 2018:

Absolutely

Where are Eric and Bill? Anyone else notice those two are pretty quiet?

Eirteacher comments on Apr 16, 2018:

Maybe they were taken back to the asylum.

OpposingOpposum replies on Apr 17, 2018:

Wait. Is this not the asylum? Boy am I in the wrong place.

Customer service point of view.

kmdskit3 comments on Apr 16, 2018:

Worked a lot of customer service jobs too. Reading your post reminds me of Ehrenreich's book 'Nickel and Dimed' . Even in Florida there's got to be something better. I know Florida's a right to work (for less) state but there has to be some jobs with union representation. I definitely know what ...

OpposingOpposum replies on Apr 17, 2018:

Yes. There are better things for ME but that still leaves millions of people in this situation. In fact this rant was brought about by meeting and listening to the stories of 3 customer service folk over the last 2 weeks. Their stories were profoundly sad and distressing and far too common.

Customer service point of view.

HeathenFarmer comments on Apr 16, 2018:

Very little you said that I disagree with, I am a strong supporter of a livable minimum wage and against the use of multiple part time employees to fill fulltime jobs. As an employer in a business where customer service is important, I expect my employees to be curious, polite and friendly but, I ...