Here in Ellensburg I have found the city services people singularly unhelpful. I do not even bother trying to paid on line. I just go to the office on the day I run into town for other errands and shopping.

There is a fee charged for nearly all credit and debit card transactions. There are entities, like cities and electric cooperatives, that won't pay that fee since online payments are for your convenience. They're going to pay the employee anyway. I know that the rural co-op here won't take debit or credit cards even at the window.

Indeed you should.