This is how internet, cable TV and phone companies treat their customers.
4
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Tell them you want to discontinue their service and see what they offer you it's alot better than your original price. It shouldn't be like this but it is just one big game
Frh1gh52
Level 6
June 3, 2019
1
My sister and I trade off every year, moving the cable into a different name to get the "new customer" price. It really is a game.
When I lived alone,, I'd call and ask to be transferred to "custoemr retention" (that was with Centurylink). I'd threaten to go to cable if they did not give me a good price.
Always live where there are alternatives. I don't like Century Link, but every time Xfinity tries to raise my internet price I say keep it the same or I'm going to Century and..... so far....... knock on wood.
Beowulfsfriend
Level 9
June 3, 2019
2
I used to do that with Centurylink. Now i live with my sister and we just trade off each year putting the cable in the other name so we get the "new customer" discount.
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