Most people confuse knowing ,with believing.
If someone has an experience that is proof....how do you prove they do not?
Interesting point... so, I believe a country called Ireland exists because I have seen pictures and know people who have been there, so can I know it actually does? In my mind, yes, but not everyone agrees. Then the conversation usually devolves into some form of solipsism, which to me ignores a lot of hard evidence.
Maybe "belief" should be defined as claiming knowledge of something without adequate evidence; and perhaps also defined as an opinion.
That sound about right?