Yeah. That was a bone head mistake and a piss poor job of apologizing. I won't be watching anything she's voicing.

I'll bet dollars to donuts that this actress was browbeaten into vocal training at some point to correct some kind of fault and is resentful.

A high-pitched speaking voice is something that can't be helped and the training to 'correct' it is brutal--and would be especially so for someone whose vocation isn't any kind of vocal performance. She's judging by a standard that simply doesn't apply to Dr. Ford. Cramming a round peg into a square hole.

Vocal fry, on the other hand, is an affectation, and a physically harmful one at that. It forces the folds into configurations that apply too much pressure and create too much friction for even a trained voice to handle for long periods of time. It paves the way for nodules which, while they aren't usually too much of a concern for non-performance types, can still result in loss of speaking voice. Unfortunately, it's become so baked into our society that most people don't even know they're doing it, any more. Additionally, care for the human voice is not exactly common knowledge. I only know what I do because of many years of voice training and independent research. My instructors were draconian-- at the slightest hint of a sniffle or hoarseness, they'd disallow me from speaking at all unless it was absolutely necessary, to avoid coughing, to never clear my throat, and to avoid dairy. It instilled in me some very bizarre habits and opinions that, at the age of 43, I've only just started to mellow on. They had words about vocal fry. Many, many virulent and pointed words. The actress, whose name I've already forgotten, is likely echoing what's been put in her head by lord only knows how many martinet-like instructors.

However, that's no excuse for rudeness and insensitivity.

Terrible taste and without any courtesy or class.

As a voice actress....she nails it.
I too was actually quite surprised that a doctor sounded 12 and had fallen victim to "vocal fry".
To me it was incredibly weird to have a highly educated professional in my age group sound like that.
This actress is paid to do vocal impressions. Shall we FIRE all the comedians on Saturday Night Live too?
Stop expecting entertainers to be the moral voice of society.

Callous jerk