No Ami you live true to your name...we must all stand our ground fighting for truth in an ocean of lies like religion greed and rapist priests protected by 2 liar living popes....defend yourself...being ready to slap that ugly bitch was enough....she stinks and just piss her off the next time with wit and sarcasm....like I saw your dress @ kmart

Oh I admire you soo much, esp doing something ive tried but failed miserably at lol.. Retail.. ugh

Why is that a little hot?

Methinks the stare might work..

Can you do a roundhouse kick? Please post a video.

Why not lol

Well she definitely set of your "Well howdy this is some sort of danger I might need to defend against - let's get ready for that shall we?".

Of course I'm sure she had zero clue what she was seeing. Those folks never do.

Someone needs to write a handbook of responses you can get away with in Retail. They really do.

Please. Go to a happy place in your head. When I did sales, I had customers who deserved a swat in the face with a spiked club. I was stuck between my customers and the environmental testing work that screwed up everything.
If you do a rope-a-dope, they’ll exhaust themselves and calm down. You’d be the one in jail if you touched or kicked her and flattened her nose. Unfortunately, there are more schmucks behind her. (From my perspective, you look fabulous. How bad was her facelift?)

Probably.

I hit someone at work once when I was younger. I was as surprised as she was

Even if you might never take the swing, assuming the stance is a pretty awesome response!

Absolutely everyone who has been in retail for more than six months is one shmuck away from punching someone! I'm not sure why it is that so many otherwise normal people think it's perfectly alright to be rude to retail staff, but thank the gods of retail there are some managers such as you who recognise this and don't expect staff to smile sweetly and put up with it when a rude customer treats them like dirt.

The price is too high.

I doubt that you would ever snap just because your body naturally gets into defensive mode...you are not an animal and are obviously able to think with your head before doing something stupid and violent. Don't stoop to the ugliness of others or you become just like them...although, I bet you looked quite fierce and probably sent a warning signal to her that she was not even aware of! ha