Frustration accurately portrayed ...[agnostic.com]
"SPEAK TO A REPRESENTATIVE!" I shout into the phone as a robot voice continues.
Learned I have to carefully time my interruption. Wait for a sentence to end.
Yes ,some do them so well ,you believe you are actually talking to a real person
How often I end up doing that.... Those programs are there to try and force you into giving up when the companies should be providing customer service as a "cost saving method" that ends up costing them revenues instead because people decide to use a company that is more customer friendly instead.